We usually would break out the tech support and repairs scores here for gaming desktops as well, but didn't, as only one gaming PC vendor had scores that registered in those categories: Dell, with a 7 ...

Don't roll the dice on the quality of support you'll get once you buy. As part of the Readers’ Choice surveys we run throughout the year, we always ask your opinion on the assistance you've received ...

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...