It’s hard to know if your health insurance plan is as good as advertised. You pay a monthly premium to access a network of health providers. But call the numbers in your provider directory, and you’re ...

Today’s payers are still adjusting to the significant operational and transparency changes as a result of the No Surprises Act and Consolidated Appropriations Act. These mandates put the provider ...

This study found widespread instances of disconnect in online provider directories between information needed by patients and data availability. Objectives: The question of what providers one has ...

A network refers to a collection of health care professionals and facilities that contract with a health insurance company to ...

NPR's Scott Simon speaks with The Lever's Helen Santoro about her reporting on outdated health insurer directories and lower reimbursement rates for providers and patients. Maybe this has happened to ...