The startup, which has a long history of developing AI for live chat moderation, today announced its first Ensemble Listening ...

Voice moderation is a sensitive issue. Players expect privacy, but long gone are the halcyon days of early, friendly online gaming. Today, when players interact with strangers in online games it can ...

Customer Experience as a Key Factor Customer friction has emerged as a hidden cost of fraud prevention. Nearly half (44%) of respondents cited complaints about cumbersome verification processes as the ...