Please note: This item is from our archives and was published in 2017. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I have become the ...

As the hybrid working model continues to pick up steam, Microsoft has released a new tool that makes it easier for IT teams to assist employees from afar. As of yesterday, the cloud-based remote ...

The Windows Remote Assistance tool that ships with all Windows distributions can be can be abused for clever hacks in targeted attacks. Belgian security researcher Nabeel Ahmed discovered a ...

Microsoft appears to be seeing strong traction with HoloLens in the enterprise space, and the company continues to expand its “Mixed Reality” platform in that sector, promising businesses time and ...

The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

Microsoft has included a new tool in Windows 11/10, named Microsoft Quick Assist. You can give or take tech support over a remote connection using the Microsoft Quick Assist tool in Windows 11/10, and ...

Microsoft Remote Desktop received several new features in a new update. The update brings support for RDP files and RDP URIs Microsoft Remote Desktop also recently received a significant update that ...

Early reviews of the Surface Pro X suggest that Microsoft’s new $1000 tablet looks great, gets decent battery life, and performs well… when you’re running apps that have been ported to run on Windows ...

With the release of the Windows 10 Fall Creators Update in October, Microsoft quietly slipped in the new Quick Assist program that many people I spoke to did not know about. Quick Assist is a remote ...

Business leaders are responsible for examining and implementing technologies that are proven, cost-effective and easy to use while also offering long-term solutions that reimagine workflows, speed up ...