The role of IT service management (ITSM) in ensuring the smooth functioning and continuity of business operations has become clearer than ever. There’s increasing evidence that well-managed ITSM ...

The operations that businesses do to plan, develop, run, and maintain their information technology (IT) services for both ...

Atomicwork, the agentic service management platform built for the AI era, today announced a strategic investment from Okta ...

AMSTERDAM--(BUSINESS WIRE)--Management and technology consultancy BearingPoint today announced a new partnership and close collaboration with Swish AI, the pioneering force in AI-driven IT Service ...

Dmytro Lazarchuk is a co-founder and CEO of Relokia with over 8 years of experience in digital marketing and data migration services. Imagine being in the middle of working your way through a contract ...

Business is increasingly reliant on information technology. This has led to the development of the IT service management (ITSM) solutions market aimed at delivering IT management capabilities to help ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More ServiceNow cut its teeth in IT service management (ITSM) and IT ...

Without a modern ITSM platform, state and local agencies may struggle with operational inefficiencies, security and compliance risks, and resource constraints. Public-sector IT leaders face an ...

Aberdeenshire Council has been using Cherwell for IT service management for the past seven years and has expanded IT service management (ITSM) outside of IT. It is now exploring whether ITSM would ...

SAN DIEGO, Aug. 18, 2025 /PRNewswire/ -- Cireson, a leading provider of IT Service Management solutions built natively for Microsoft 365, is proud to announce the winners of the 2025 Cireson ITSM ...