Elise Carmichael is the CTO of Lakeside Software, where she oversees the design and delivery of its digital employee experience platform. For decades, companies have taken a reactive approach when ...
Proactive Vs. Reactive Support: Shifting Your Focus For Customer Satisfaction In A Tech-Driven World
In today's hyper-connected world, customer experience (CX) reigns supreme. Imagine this: You're engrossed in a movie on a Friday night, popcorn in hand, when your streaming service suddenly sputters ...
Automotive icon Henry Ford is credited with saying, "If you do what you've always done, you'll get what you’ve always got." It rings true for enterprise cybersecurity as well. It is considered ...
DALLAS, July 31, 2025 /PRNewswire/ -- Trend Micro Incorporated (TYO: 4704; TSE: 4704), a global cybersecurity leader, today unveiled a groundbreaking new cyber resilience model that reinvents how ...
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