If you must write a letter explaining your company's difficulty in repaying a debt, focus on the facts of your financial situation in a rational, even-handed manner. Include some emotion if it comes ...

In an age of instant replies and digital noise, it’s easy to forget that just a generation ago, communication came folded in ...

The art of letter writing is not dead. Rachel Syme, a New Yorker staff writer, learned that during the early days of the pandemic. Longing for human connection, she asked her followers on social media ...