Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. Consumer feedback has a significant hand in shaping the public ...

An online reputation crisis can be defined as a situation where an individual or business faces a significant and often damaging shift in how they are perceived online. Whether through negative ...

(Ad) Every business owner knows that their online reputation is one of their most valuable assets. It is also an asset that can be easily damaged. So how can you safeguard your reputation and ensure ...

In the age of online reviews, authenticity is paramount. Maintaining authenticity is essential for building and preserving consumer trust. Social media influencers wield significant power in shaping ...

In the digital age, maintaining a positive online reputation is crucial for businesses, as customer reviews on the internet heavily influence brand perception and purchasing decisions. This article ...

This guide describes online reputation management and how brands can use it to keep their public image positive.

Your online reputation is what users can learn about your brand within a few seconds. But today, it’s not only about what users might think. We also need to care about AI. In this article, you will ...

Online Reputation Management (ORM) is the strategic process of shaping how individuals or businesses are seen across the internet. At its core, ORM focuses on managing what shows up in search results, ...

Your most valuable asset is your brand reputation. Learn how to protect it by keeping employees and customers happy and using reputation-management tools.

With the proliferation of social channels, it’s getting more complicated to manage your online reputation. That’s why it pays to watch what the experts in the field are doing. In a recent interview, ...

Managing your law firm’s reputation is a crucial aspect of operating in today’s digital landscape. In my experience, I’ve come to understand that reputation management isn’t just about responding to ...

Your reputation is important. If you've ever asked yourself, "I wonder what happened to ..." then you know what I mean. From Sears to Theranos, we've seen giants fall due to mistakes that destroyed ...