One study concluded that empathy helps de-escalate conflicts, improve communication, and find collaborative solutions. While it can build rapport in healthy relationships, an over-reliance on ...

We all have people with whom we struggle, problematic people who seem to drain us of our energies, rub us the wrong way, poke, provoke, frustrate or trigger us. What’s really happening when we find ...

It’s safe to say that dealing with a difficult boss is a pretty universal experience. Recently, three out of four employees said their boss is the most stressful part of their job. The numbers speak ...

Washington Post: ...