Customer experience (CX) has undergone a significant evolution in recent decades as a result of technological shifts—the telephone, the internet and Web 2.0. AI is the next pivotal moment with the ...

The manufacturing landscape is undergoing a profound transformation, driven by global competition, complex supply chains, and ...

What if the secret to successful automation isn't finding the right technology but convincing employees to eliminate their own jobs? While this approach may sound counterintuitive, emerging research ...

As industries race towards full automation, 2025 is emerging as a defining year for industrial transformation, with artificial intelligence (AI)-driven systems, cloud-powered analytics and ultra-fast ...

A survey by Coleman Parkes for Harness has found that the use of artificial intelligence (AI) in software development is on the rise, but there are gaps, which implies that more AI and automation ...

Integrating advanced technology into retail operations is becoming increasingly crucial as market demands evolve. Consumers now expect next-day delivery, click-and-collect, swift returns and ...

Businesses are looking to automation to counter the effects of labor shortages and high wages. Yet many are either hesitant or unable to make the large upfront investment required of automation and ...

Many professionals are bogged down by mundane activities that eat up valuable time. The good news is that AI can offer a solution. Vector Shift, an AI automation platform, is designed to streamline ...

No one doubts that our future will feature more automation than our past or present. The question is how we get from here to there, and how we do so in a way that is good for humanity. Sometimes it ...