Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Outbound call centers typically run multiple campaigns for a variety of clients. The services vary. They may be doing cold calling to generate more leads. They can be following up and providing news ...

Dialing software usually consists of numerous algorithms that pick numbers from a list and direct connected calls to agents. One of the most common types of dialing systems is a predictive dialer.