Editor's Note: This article was updated on June 10, 2024 to include new data and information. The original content was authored by Scott Clark. Ongoing learning initiatives are vital for employee ...

Springfield - Recent graduates of the fast track customer service certificate training program at Springfield Technical Community College. The program once again will be offered at STCC. Classes begin ...

NEWLAND — A group of seven dedicated clients at Yellow Mountain Enterprises completed a customer service training course through the Mayland Community College Life Skills program, earning their ...

Health First Health Plans has earned the J.D. Power 2025 Customer Service Certification for providing outstanding customer service for phone support. The J.D. Power 2025 Certified Customer Service ...