Most computer problems are easily traced to either hardware or software errors. However, it isn't always obvious why your computer won't work, and establishing where the problem lies can often be ...

Troubleshoot an unexpected reboot with a program called WhoCrashed. It scans your computer to identify the problem, and it may suggest a solution. According to WhoCrashed, the problem may not have ...

Take a tour inside of your desktop PC to learn how all the hardware in a traditional desktop PC connects to create a complete computer system like the one you may be using right now. Here are some ...

Anyone who has ever done desktop support in any capacity, whether it was for an office with hundreds of employees or just for your family, knows that calling to get warranty support can be one of the ...

Windows 11/10 has built-in driver support for a multitude of devices. However, many hardware devices require special drivers to function properly. This is why driver ...

We recently showed you a fun (but accurate) tech support cheat sheet courtesy of popular web comic xkcd. If hardware is more your problem, this series of (non-comic) interactive charts can help you ...

Virtualization complicates the process of finding and remedying hardware problems, but a few techniques and tools can make the process more manageable. Although it's usually easy to troubleshoot ...

Computers live by Murphy’s Law: “Whatever can go wrong, will go wrong.” Which is why, at some point, your computer will freeze, or flicker, or even shut down. Most of us are comfortable using ...

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If you’ve built a few PCs, you know how frustrating troubleshooting can be. Finding a faulty component inside the cramped confines of a case can be painful — whether its literal when sharp edges draw ...