These five practical insights show where workforce programs commonly derail and how shop owners can get them back on track.

The shops that win on cycle time, retention, and reputation treat every phase of a repair as part of one connected system.

Finding the cheapest auto body repair can backfire. Make sure to pick the right type of repair shop, read reviews, gather estimates and ask the right questions. Many, or all, of the products featured ...

Collision repair technicians are happier with their jobs than their service technician counterparts but not thrilled overall with the industry. A new report by Ducker Carlisle provides insight into ...