Certain industries are more client-focused than others. Traditionally, non-medical home care has not been one of those more client-focused industries. My co-founders and I had very difficult ...

Adopting a client-centric culture is one way for firms to stand out from the competition, but it takes a lot of effort to put the client at the firm's center. The right strategy and approach will ...

At Insurance Marketing Agencies, we take pride in our strong, client-centric culture. The agency was founded in 1924 in Worcester. We understand that we are here to provide the highest quality ...

Taking a thoughtful, customer-centric approach to reengaging clients without pressure is key to restoring trust and ...

Most advisors pride themselves on being sensitive to client needs and issues, and many firms strive to be professional fiduciaries by putting the needs of clients far ahead of what might be better for ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. Khadija Khartit is a strategy, investment, ...

The best products are often sparked as ambitious ideas that are pushed up against guardrails while barreling along the product development highway. The Fast Company Executive Board is a private, ...

Build a client-centric approach to exceed customer expectations, win ongoing loyalty and generate lucrative referrals. Good customer service is crucial for any travel agency. But agents who want to ...

Whether rolling out the latest Android OS or something else, careful planning and transparent communication are key to ...

Consumer choice in the digital landscape is substantial, to say the least. Being able to stand out and retain customers while scaling your brand is a challenging task. That’s why reappraising your ...