Industry Trends and Global Forecasts" has been added to ResearchAndMarkets.com's offering. The global chatbot market is projected to escalate dramatically, expanding from USD 5.84 billion currently to ...

The chatbot market presents growth opportunities in AI-driven solutions across sectors like customer service and e-commerce.

Chatbots have reshaped customer service, delivering on the 24/7 promise of instant, efficient support across all digital channels. Powered by artificial intelligence (AI) and natural language ...

Person of the Year is one of our most enduring franchises. Every year, we aim to name a Person of the Year—the person, group, or concept that had the most influence on the world during the previous 12 ...

To date, businesses have used artificial intelligence (AI) to enhance the customer journey in areas such as customer support and content creation. As a result, while customer communications platforms ...

The UK government chabot is in the blueprint for modern digital government rollout, which follows two scaled pilot ...

A lot is happening in the world of search right now, and for many, keeping pace with these changes can be overwhelming. The rise of chatbots and AI assistants – like ChatGPT and its new model GPT-4o, ...

Roughly one-in-five U.S. teens say they are on TikTok and YouTube almost constantly. At the same time, 64% of teens say they use chatbots, including about three-in-ten who do so daily.