The MarketWatch News Department was not involved in the creation of this content. New technology helps call centers prevent data breaches, ensure PCI and HIPAA compliance, and protect customer privacy ...

Google says Scam Detection for calls and messages will arrive on Pixel phones in March. Scam Detection on calls rolled out in beta last year in November. For messages, Scam Detection is likely ...

Why it matters: Phone scams are becoming an increasingly challenging problem to address, but AI could play a significant role in tackling them. To that end, Google is rolling out an "intelligent" anti ...

New technology helps call centers prevent data breaches, ensure PCI and HIPAA compliance, and protect customer privacy in real time. With Business Processing Outsourcing and call centers handling vast ...