Knowing when to call 911 — versus when to use a non-emergency number — can make a life-saving difference.

PORTLAND, Ore. (KOIN) — For the past 16 years, Erika Madrigal has been a dispatcher at Portland’s Bureau of Emergency Communications. She has one piece of advice for people who call in distress. “We ...

Your phone displays "No Caller ID" whenever the caller has chosen to hide their phone number from your screen. This differs from "Unknown Caller" or "Private Number," which typically point to ...

Have you ever received a phone call from a number you don't recognize, and then they don't even leave a voicemail? It gets you wondering who the mysterious person is that's calling you and what they ...

Scam and spam calls are getting more common. And they’re hard not to answer because the number comes up as “unknown.” When there’s no caller ID number, you can’t be sure if it’s a spam caller or an ...