The Metropolitan Police is falling short on its aim of answering 90% of emergency calls within 10 seconds, a government watchdog has found. The Met's mid-year review indicated 78% of calls were ...

In a devastating 999 call, Luanne Gill lets police know her world has been turned upside down. Amid crying and frantic yells for help, she tells the call handler: "My car's on fire... both the houses ...