Almost 31,500 units of the 2024 model year Mazda CX-90 and 2025 model year Mazda CX-70 have been hit with a safety recall stateside. Improper powertrain and engine control module software may result ...

Our customers tell us that exceptional customer experiences (CX) are paramount today. Smaller organizations, however, often need more resources to deliver on this. The good news is that artificial ...

SAP, the company traditionally known for its database-management, ERP, back-end enterprise software, continued its five-year foray into the world of customer experience software today. The company ...

STAMFORD, Conn.--(BUSINESS WIRE)-- The increasing integration of applications for managing customer experience (CX) is changing how enterprises monitor, understand and improve interactions and ...

Qualtrics is adding a new menu of AI features that ingest huge amounts of customer data to create insights for global customers seeking to better manage customer experiences. TechRepublic Get the ...