There’s an adage that says change is the only constant. Still, every IT executive knows constant change wreaks havoc on a complex IT environment. In fact, IDC and Gartner report that 70% to 80% of ...
Gene Kim, co-founder and chief technology officer of Tripwire, has detailed repeatable processes that organizations can use to improve performance in The Visible Ops Handbook. Let me tell you a story ...
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