President, Sales Xceleration, leading the organization which focuses on helping small to mid-size businesses get their sales back on track. In business process outsourcing, or BPO, subcontractors ...

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

Business operations teams are no longer “nice to have.” The pandemic has made urgent the need to solve several business challenges that, for a long time, we’ve largely been able to sweep under the rug ...