I prepaid for two nights in a hotel through Booking.com. But when I arrived, an employee said their confirmation system was down and there was no record of the reservation or ability to accept any ...

Question: I recently made a reservation for a studio apartment at Adagio Paris Bercy Village using Booking.com. I requested twin beds for my sister and me. There was no mention of beds on my ...

Q: I recently booked a room at a resort in Kauai through Booking.com. The online agency worked with a third party that handled the reservation, but it didn’t come through. As a result, I didn’t have a ...

We recently used Booking.com to reserve a property on Maui that was managed by the company HelloRelaxation. It was titled “3 Bedroom House 5 mins from Beach.” It was a property that required a ...

I prepaid for two nights in a hotel through Booking.com. But when I arrived, an employee said their confirmation system was down and there was no record of the reservation or ability to accept any ...

DEAR TRAVEL TROUBLESHOOTER: I recently booked a room at a resort in Kauai through Booking.com. The online agency worked with a third party that handled the reservation, but it didn’t come through. As ...