Navigating the world of professional services requires not only expertise in your field but also the ability to discern the intentions of potential clients. Assertiveness is an invaluable skill in ...

Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...

Most people make a common communication mistake that almost instantly makes them sound less confident, according to speaking expert and Texas-based trial lawyer Jefferson Fisher: They say "I'm sorry" ...