You may have received an email recently alerting you to an Amazon refund for an item you returned years ago. You're not alone ...

Millions of Prime members could soon see money back in their accounts, without lifting a finger. The Federal Trade Commission’s record settlement with Amazon has set up automatic refunds for many ...

I purchased a tankless water heater from Amazon a month ago. They sent the wrong hot water heater — propane instead of natural gas. Amazon approved my return, and I sent it back the next week. Amazon ...

Amazon has started issuing payments to eligible Prime members as part of a $2.5 billion settlement over federal allegations that it misled customers. The online retailer agreed to the payouts in ...

Earlier this year, the United States Federal Trade Commission ruled that Amazon had engaged in deceptive practices concerning its Amazon Prime subscriptions—people were enrolled unintentionally, and ...