The transition from authority-based to empathy-driven leadership is a strategic imperative for organizations that want to ...

If you’ve ever found yourself questioning why some people seem to recoil at genuine kindness, you may be dealing with a ...

Communication is a cornerstone of any relationship, especially a romantic one, but that doesn't make it an easy thing to master. Luckily, there's a simple way to strengthen your relationships that can ...

Active listening is a powerful tool that can improve communication and strengthen relationships. It involves fully concentrating, understanding, responding, and remembering what is being said. By ...

Brush up on your listening skills with these phrases to help others feel heard. We talked to experts on the best active listening phrases and body language to use to show people you are really ...

I OFTEN talk about phrases which get bandied around, that are not particularly helpful. Here’s one I do like: ‘A good listener is never without friends.’ Whether it’s a friend struggling with work ...

Active listening helps managers and leaders uncover blind spots, challenge thinking and make better decisions. I was raised in the suburbs of New York City, a region infamous for talking, not ...

“You cannot truly listen to anyone and do anything else at the same time." —M. Scott Peck, author of The Road Less Traveled. Active listening is a way of listening that involves full attention to what ...

The following excerpt is from Jill Schiefelbein’s book Dynamic Communication. Buy it now from Amazon | Barnes & Noble | IndieBound or click here to buy it directly from us and SAVE 60% on this book ...